Website Privacy and Security Policy
Thank you for visiting the Phoenix Children's Hospital website and reviewing our privacy policy. Submitting information to our site is strictly voluntary. By doing so, you are giving Phoenix Children's Hospital your permission to use the information for the intended purpose. If you do not want to give us permission to use your information, simply do not provide it.
Information Collected for Tracking and Customization (Cookies)
A cookie is a small file that a web site transfers to your computer to allow it to remember specific information about your visit. Your computer will only share the information in the cookie with the web site that provided it, and no other web site can request it. We use cookies to enable better navigation through our site, or to allow you to use interactive tools and modules. Cookies also allow the website to "remember" you when you next visit our site. At no time is your private information shared with third parties who have no right to that information.
Security of Information
Certain sections of our website are designed to collect and transmit information securely. This includes any pages where credit card information is entered. On those pages 128 bit SSL encryption approved by Verisign is used to protect your financial information.
If You Send Us Personal Information
If you choose to provide us with personal information by registering for an event, making a donation or purchase, or sending us an email, we will use that information to respond to your message or to complete the event registration or donation. The information you provide is not given to any private organizations or private persons. We do not collect or use information for commercial marketing.
If you choose to create a password and user name for our site, your personal information will be collected on a subscription management page. This page is SSL encrypted.
Links to Other Sites
Our website has links to other websites with their permission. We provide these links as a service to our users. The presence of a link is not an endorsement of the site. When users follow a link to an outside web site, they are leaving the Phoenix Children's Hospital website and are subject to the privacy and security policies of the owners/sponsors of the outside website(s). Phoenix Children's Hospital is not responsible for the information collection practices of non-Phoenix Children's Hospital sites.
Collection of Information concerning Children Under 13
The Children's Online Privacy Protection Act (COPPA) governs information gathered online from or about children under the age of 13. Verifiable consent from a child's parent or guardian is required before collecting, using, or disclosing personal information from a child under the age of 13.
We collect no information about you or your child, unless you choose to provide information to us. When our web site needs to collect information about a child under 13 years old, COPPA required information and instructions will be provided by the specific web page that collects information about the child. The web page will specify exactly what the information will be used for, who will see it, and how long it will be kept.
There are several exceptions that permit collection of a child's email address without receiving parental consent in advance:
- To provide the parents with notice and to seek consent for communications with the child. Note: this may require collection of the parent's email address as well.
- To respond to a one time request from a child.
- To respond more than once to a child's request; i.e., subscription to a newsletter. However, parental consent is required prior to the second communication.
- To protect the safety of a child who is participating on the site; i.e., in a chat room.
- To protect the site or to respond to law enforcement; i.e., in the case of a web site compromise.
Personal information about children under 13 years of age may be needed to respond to his/her communication to us, such as to receive a poster or to acquire information for a school project. Personal information about your child will be destroyed immediately upon completion of its intended purpose. On rare occasions, it may be determined that a communication from a child under 13 years old should be maintained for historical purposes. Should such an occasion occur, Phoenix Children's Hospital will obtain the necessary consent from the child's parent or guardian.
Finally, we provide many on-line tools and services on this website. A child under 13 years old may inadvertently provide personal information to one of these services. If this should happen, the information about the child will be destroyed.
Accessibility Statement
We continually strive to ensure the pages on this web site are accessible to individuals with disabilities. If you have any difficulty viewing any page with adaptive technology, please contact the webmaster for this site.
For More Information Concerning Privacy or this Site
communications@phoenixchildrens.com